Terms of service

Hiro Protocol — Terms of Service

This website (the "Site") and the services and products offered here (the "Service") are operated by Hiro. Throughout the Site, the terms “we”, “us”, and “our” refer to Hiro.

1. Acceptance of Terms

By visiting our Site, browsing, or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service (“Terms”, “Terms of Service”), including those additional policies referenced herein or available by hyperlink.

2. Cosmetic Purpose & Customer Due Diligence

Our products are sold strictly as cosmetics for topical use. They are not intended to diagnose, treat, cure, mitigate, or prevent any disease, illness, scalp condition (such as alopecia or clinical shedding), or skin condition. You agree that you are fully responsible for doing your own due diligence—including performing patch tests and consulting a medical professional if you have pre-existing sensitivities—before using any product sold through our Service.

3. Absolute Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HIRO, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, OR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND—INCLUDING, WITHOUT LIMITATION, LOST PROFITS, REVENUE, DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES—WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO ANY PERSONAL INJURY, TOPICAL IRRITATION, PRODUCT SENSITIVITY, ALLEGATIONS OF PRODUCT INEFFECTIVENESS, OR TECHNICAL LOSSES, EVEN IF ADVISED OF THEIR POSSIBILITY.

4. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this Site is at your own risk.

5. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the jurisdiction of our registered business operations.